Last Updated: July 15, 2024
Hearing8s offers a 60-day money back guarantee and 1-Year Warranty.
Hearing8s is deeply committed to ensuring that you have a satisfying and positive experience when shopping with us.
Even though we ensure that our products are made with the highest quality materials and with the latest available technology to ensure customers satisfaction, and even though we offer A-class customer support available every day of the week via phone and email, we understand that sometimes a few customers may not be 100% satisfied with our products.
And that's why we've taken extra steps to make returning products as simple and stress-free as possible for you. Your satisfaction is our top priority, and we want you to feel confident with every purchase you make from us.
If for any reason you're not completely happy with your product, you have a generous window of 60 days from the time you receive your item to return it.
Whether the hearing aid isn't meeting your specific needs, or you've simply changed your mind about the product, we've got you covered.
We understand that hearing is deeply personal, and what works perfectly for one person might not feel right for another. Perhaps the device isn't providing the level of sound clarity you were hoping for, or maybe it's not fitting as comfortably as you expected. It's also possible that after trying it out in your day-to-day life, you've realized it's not the right solution for your hearing needs.
Even if you've had a change of heart for any reason, be it about the style, design, or features of the hearing aid, we're here to ensure your satisfaction.
You can return the product anytime within 60 days, knowing that our goal is to provide hearing aids that improve your quality of life, and we stand by your right to decide if the product is truly right for you.
It's important to note that our return policy allows you to return items for any reason during this 60-day period, making it incredibly flexible for our valued customers.
However, after this time frame of 60 days has passed, all sales are considered final, and returns will no longer be accepted.
First, ensure that you have used your Hearing8s hearing aids for more than 30 days and less than 60 days before requesting a refund. We provide a full refund within 60 days after delivery. However, in order to be eligible for a return, 30 days from the delivery date must have passed. This is because your ears will take time to get used to our hearing aids and you will not be able to experience the full benefits before 30 days of use. After 30 days from delivery have passed, you will still have 30 more days to return your hearing aids.
If 30 days have passed, then you are eligible for a full refund. Kindly follow the below procedure to return your item:
If no agents are available, please send an email to Support@hearing8s.com with subject line - "Customer Refund"
And we will get back over email to complete your request
Return Address:
28381 Vincent Moraga Dr, Temecula, CA 92590
Please note: After the shipping department receives your return, it generally takes 1-2 business days to process your refund. Once a return is processed, it may take up to 10 days for the return to be posted to your account, depending on your financial institution.
Hearing8s is deeply committed to ensuring that you have a satisfying and positive experience when shopping with us.
Even though we ensure that our products are made with the highest quality materials and the latest available technology to meet our customers' satisfaction, we understand that sometimes unforeseen issues can arise. While our hearing aids are designed to be durable and reliable, there's always a small chance that a product may not function as expected over time.
That's why we've taken additional steps to offer you peace of mind with our 1-year warranty.
We want you to feel confident with your purchase, knowing that if the product experiences any defects or malfunctions within the first year, you're fully covered.
This means that if your hearing aid breaks or encounters any issues due to a manufacturing defect within one year from the date of purchase, we've got you covered.
Whether it's a technical malfunction, an issue with the sound quality, or any other performance-related problem, we'll take care of the repair or replacement at no extra cost to you.
This 1-year warranty reflects our confidence in the quality of our hearing aids and our commitment to ensuring they meet your expectations.
To claim your 1-year warranty, please follow these instructions:
If you have any questions about our return policy or warranty, please contact our customer service team:
Last Updated: July 15, 2024